FAQ

❓ Frequently Asked Questions (FAQ) — Abezam

1. How long does shipping take?
Answer: Orders are typically processed within 1–3 business days. Since we use a dropshipping model, delivery usually takes 7–15 business days, depending on your location and supplier availability.

2. Do you offer returns or refunds?
Answer: Yes! We offer a 7-day return policy for unused items in their original packaging. Once we receive and inspect the returned product, refunds are issued to your original payment method within 5–10 business days.

3. How can I track my order?
Answer: After your order is shipped, you will receive a confirmation message with your tracking number and tracking link so you can monitor your package.

4. Are your Pet Hair Removers high quality and reliable?
Answer: Absolutely! At Abezam, we carefully select and review all Pet Hair Remover products to ensure durability, effectiveness, and real value for pet owners.

5. What if I receive a damaged or incorrect item?
Answer: Please contact us within 48 hours of delivery and provide clear photos of the issue. We will arrange a replacement or full refund at no extra cost.